What Customer Success Really Means (It’s More Than Support or Onboarding)
You can build the smartest product in the room — and still fail.
Hellen Orwa
Lessons I Didn’t Expect to Learn From Apartment Hunting
The most sophisticated systems fail—not because they’re broken, but because of how people show up inside them.
Agentic AI: The Shift From Reactive Tools to Autonomous Value Creation in Product Delivery & Enterprise Transformation
The Shift From Reactive Tools to Autonomous Value Creation in Product Delivery & Enterprise Transformation
The Hardest Part of Delivery Isn’t the Plan — It’s the People
Reflection on why delivery success depends less on perfect plans and more on the people who bring them to life — the trust, empathy, and leadership that turn goals into impact.
The Delivery Director’s Playbook: Turning Vision into Reliable Execution
Discover how Delivery Directors can turn strategy into motion. Inspired by Newton’s Cradle, here are shared lessons on transferring vision into reliable execution through balance, rhythm, and continuous energy flow.
The Future of Delivery Leadership — Issue #1
PMOs were built for control, not agility. Explore how the Value Management Office (VMO) is redefining delivery leadership — linking strategy, funding, and outcomes to drive modern enterprise transformation.
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The Death of Projects: Why Strategy Execution Needs a Product Mindset
Projects chase deadlines — products deliver outcomes. Discover why the future of strategy execution demands a product mindset and how organizations can shift from control to continuous value creation.